Upgrade Of BI Hub

The user can upgrade the trial version to either the production version or extend the trial period.

Upgrade from the previous version to the new version

• Download the latest versions of BI Hub Web, BI Hub Server, and BI Hub agents.

• Double click on the <desired agent name>Agent-X.X.X-windows-installer.exe file to start the upgrade process.

• The installer pops up with a Setup screen with the message that indicates that a previous version is already running. If you wish to proceed, click Next.

  

  Confirm to upgrade BI Hub version

• Read through the license agreement and accept the terms before proceeding with the upgrade.

• On the next screen click Next to confirm the upgrade from the current version to the new version.

• A successful upgrade screen provides options to open the Readme file.

Similar steps need to be followed for all other agents and BI Hub Web.

For BI Hub Server, however we have a couple of extra steps:

1. Before you upgrade, stop the backend instances.

   

• Select Next.

• In the Config utility window, select Instances tab and stop ( ) all the running instances.

  

  BI Hub Server instances

warning

Ensure all the instances listed in the Config utility are stopped before proceeding.

The below screenshot indicates the above Backend instance is stopped and the Play button ( ) is now highlighted.

note

Close the Config utility after you stop the backend instances before you proceed with the installer, if not an error will be thrown during the upgrade.

• Click Next to start the upgrade process.

On successful upgrade, you will be prompted to open the Config utility and the Readme file.

• Restart all the backend instances in the Config utility one by one.

note

• Give some time before starting every instance. Do not start the instances one after the other.
• No Port number should be asked during the upgrade. If you are prompted for the port number, kindly contact the support team at support@bihub.com.