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Contact

An admin can manage the Support Ticket settings in the Contact section.

Support Ticket Management

Support Ticket Management

  • Enter the Cc Email Ids to send the Mobile Reports and Report review updates and click Save.

  • Click Add New to add a support user.

    All Reports uploads period-wise

    All Reports uploads period-wise

    • Enter the Mail Subject, Support Email Ids, and Cc Email Ids.
    • Select the checkbox Enable Report Selection to allow the users to select and pick the respective report name from the drop-down list while raising the support ticket
    • Click Add.
  • Click the Edit ( ) icon to Edit Support User.

  • Click the Delete ( ) icon to delete the support data.